Shipping and Delivery

We do our best to deliver your order as quickly and accurately as possible. In this document, you will find all information about our shipping and delivery terms.

Processing Time

Orders are processed within 1 to 3 business days. Once your order has been dispatched, you will receive an email with tracking information.

Delivery Time

The average delivery time is 3 to 7 business days, depending on your location. Please note that delivery may be delayed during busy periods or due to customs procedures.

Shipping Method and Shipment Origin

All orders are shipped directly from our supplier in China. Depending on the country of delivery, customs fees or import duties may apply.

Shipping Costs

Shipping costs will be shown at checkout when completing your order. The price depends on:

the weight of the order

the delivery location

the selected shipping method

Delivery Responsibility

If tracking shows that the parcel has been successfully delivered, responsibility passes to the customer.

Please check your delivery address carefully before completing your order. Address errors must be reported within 24 hours of placing the order.

Contact

If you have any questions about shipping, you can contact us at:

Info@thepinesisters-bright.com